At Shellking.in, we strive to provide you with the best possible shopping experience. Please read our refund and cancellation policy carefully before making a purchase.
Refund Policy:
- Cancellation: You can cancel your order before the tracking number for shipping is generated. Once the tracking number is generated, the order cannot be cancelled.
- Returns: We accept returns only if you report any issues with your order within 4 hours of delivery. In case of damage, we offer a replacement of the product. No refunds will be issued for damaged products.
- Refusal of Order: If you refuse to accept delivery of your order, no refund will be processed.
- Refund Processing: If you are eligible for a refund under any condition, the refund will be processed within 7-10 working days.
Cancellation Policy:
- Cancellation Deadline: Orders can be cancelled before the tracking number for shipping is generated.
- Non-Cancellation: Once the tracking number is generated, orders cannot be cancelled.
- Refusal of Order: Refusing to accept delivery of your order does not constitute cancellation, and no refund will be processed in this case.
Return Policy:
- Reporting Issues: You must report any issues with your order, including damage, within 4 hours of delivery to be eligible for a return.
- Damage Replacement: In case of damage, we offer a replacement of the product. No refunds will be issued for damaged products.
Contact Us:
If you have any questions or concerns about our refund and cancellation policy, please contact us at cs@shellking.in.
Last updated: 10/02/2024